1. Definition of terms
1.1. Website Administration – authorized website management employees acting on behalf of the Website https://astrapharm.ru / who organize and /or process personal data, as well as determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.
1.2. Personal data – any information relating directly or indirectly to a specific or identifiable individual (subject of personal data).
1.3. Processing of personal data – any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.4. Confidentiality of personal data is a mandatory requirement for the Website Administration or other person who has access to personal data to prevent their spreading without the consent of the subject of personal data or the presence of other legal grounds.
1.5. The User of the Website (hereinafter referred to as the User) is a person who has access to the Website via the Internet and uses the Website.
1.6. A cookie file is a small file that contains a string of characters and is sent to your computer when you visit a certain page. The website uses it to identify the browser when you visit it again. Such files are used for various purposes, for example, they allow you to remember your settings. Users can prevent the browser from saving cookies or enable notifications about them. However, this sometimes leads to incorrect operation of sites and services.
1.7. IP address — a unique network address of a node in a computer network built using the IP protocol.
2. General provisions
2.4. The Site Administration does not verify the accuracy of the personal data provided by the Site User.
3.2.1. last name, first name, patronymic of the User;
3.2.2. e-mail address (e-mail);
3.2.3. city of residence;
3.3. The website protects the data that is automatically transmitted during the viewing of ad blocks and when visiting the pages on which the statistical script of the system ("pixel") is installed:• IP address;
• information from cookies;
• information about the browser (or other program that provides access to the display of advertising);
• access time;
• the address of the page where the ad block is located;
• the referrer (address of the previous page).
Disabling cookies may result in the inability to access some functional parts of the Website.
3.4. The Website collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems.
4. Purposes of collecting User's personal information
4.1. The User's personal data may be used for the following purposes:
4.1.1. establishing feedback with the User, including sending notifications, requests regarding the use of the Website, processing requests and applications from the User;
4.1.2. determining the User's location to ensure security, prevent fraud, confirm the accuracy and completeness of the personal data provided by the User;
4.1.3. providing the User with effective customer and technical support in case of problems related to the use of the Website;
4.1.4. providing the User in case of his/her consent product updates, special offers, pricing information, newsletters and other information on behalf of the Website or on behalf of the Website partners;
4.1.5. carrying out advertising activities with the consent of the User;
4.1.6. providing User access to partner sites or services.
5. Methods and terms of personal data processing
5.1. Processing of the User's personal data is carried out without the time limit, in any legal way, including in personal data information systems using automation tools or without the use of such tools.
5.2. The User agrees that the Website Administration has the right to transfer personal data to third parties, in particular, to courier services, postal organizations, telecommunication operators, solely for the purpose of collecting and processing statistical information, order fulfillment, including delivery of goods.
5.3. The User's personal data may be transferred to the authorized state authorities of the Russian Federation only on the grounds and in accordance with the procedure established by the legislation of the Russian Federation.
5.4. In case of loss or disclosure of personal data, the Website Administration informs the User about the loss or disclosure of personal data.
5.5. The Website Administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
6. Obligations of the parties
6.1. The User is obliged to:
6.1.1. Provide information about personal data necessary for using the Website.
6.1.2. Update, complete the provided information about personal data in case of changes in this information.
6.2. The Website Administration is obliged to:
6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure normally used to protect this kind of information in the existing business turnover.
6.2.4. Block personal data related to the relevant User from the moment of the request or request of the User or his/her legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in case of identification of false personal data or illegal actions.
7. Responsibility of the parties
7.1. In case of loss or disclosure of confidential information, the Website Administration is not responsible if this confidential information:
7.1.1. Becomes a public domain before its loss or disclosure;
7.1.2. Was received from a third party before it was received by the Website Administration.
7.1.3. Was disclosed with the consent of the User.
8. Dispute Resolutions
8.1. Before going to court with a claim for disputes arising from the relationship between the Website User and the Website Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The recipient of the claim within 30 calendar days from the date of receipt of the claim notifies the applicant of the claim in writing about the results of the claim review.
8.3. If an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.